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FAQ

  • Collaber

    • What is Collaber?
      • Collaber is a platform for various teams to do all the Collaboration related work in a single, extensible place. Collaber enables users to create spaces and invite other users as members. These members inturn can add various tools availabe (i.e File Tool, Calendar Tool, Chat Tool, Discussion Tool and many more) and use them in place of existing systems like E-Mail, IM etc. Collaber enables development of custom tools according to the needs of the users. For developers Collaber provides a framework to develop their applications for the teams.
    • What advantage will I have with Collaber?
      • Collaber keeps the context of the work intact at any point of time. Any changes done to the data will be automatically updated. Existing solutions, such as email, file sharing and instant messaging provides single point solutions that lack context and are disjointed. With Collaber you can go offline and still be able to work on your data. Unlike Collaber, web based solutions require permanent network connection without the ability to work offline. Compared to other enterprise solutions like Lotus Notes, which are too costly and complex, Collaber is simple, flexible and affordable.
    • Is Collaber for me?
      • Does your daily task involve frequent communicating, interacting and sharing documents, notes, tasks, events, discussions or other related content with your team? Then Collaber is the ideal solution for you. Collaber can be deployed very easily and rapidly by small teams. Consultants, marketers, developers, students are just some of the professionals who can leverage this tool to immediately enhance their collaboration experience with internal and cross-organizational members.
    • Do I need internet to use Collaber?
      • Collaber allows you to get work done in your work spaces without being connected to the Internet, or when a network connection is not available or reliable. You will need to have an Internet connection for the initial installation and at anytime you want to synchronize your spaces with your colleagues.
    • How do I download Collaber?
      • Collaber software is free to download and you can always get the latest version by clicking here.
    • How long does it take to install?
      • Once you click on the download button the application will download and install on your computer in less than 15 minutes. This depends on the bandwidth of your Internet connection.
    • Does Collaber install any spyware or adware on my computer?
      • Collaber does not install any spyware, adware or any other malicious software on our members’ computers.
    • How does Collaber protect the privacy of my data?
      • Your data in Collaber is stored in all your devices(systems) along with in Collaber Server. This data is stored in un-encrypted format as any of your other data. But all communication between Collaber Client and Collaber Server happens through a secured encrypted channel(SSL). Your data is stored in Collaber Server to facilitate importing of your account into any new system, use it as a always on backup, and access to your data through Web and Mobile devices.
    • What are the hardware and software requirements to run Collaber?
    • How to backup Collaber Data?
      • Taking backup of Collaber files is required in situations like

        1. You are going to install new OS
        2. Formatting hard disk
        3. You want to change your system etc.

        Collaber have two parts of data

        1. The Collaber program along with its plugins and configuration
        2. The User Accounts, their workspace data , encrypted file

        Taking backup of Collaber program is needed if you don't have a installer of that version of Collaber. If you have the installer then taking backup of Collaber Program and configuration is not needed.Anyway if you want to take a backup of Collaber program they are located at ....IN Windows: {Your Program Files Directory}\Collaber BetaEx: C:\Program Files\Collaber Beta\In Linux & Mac: {Where ever you installed Collaber}\Ex: /home/{user} /Collaber BetaNext step is to backup Collaber Accounts and the workspace data.They are located at....In Windows: {Your home directory}/.collaberEx: C:\Document And Settings\{Your name}\.collaberIn Linux & Mac: /home/{user}/.collaberBackup operation comprises of the following steps

        1. Copying of entire folder to another location[OR] Making an Archive of those folders(zip,tar,tar.gz, etc)
        2. copying them back in same location (remember if CollaberID changes, then they must be copied/restored back to the new users home folder).
        3. installing Collaber again(of same version)
        4. And verifying that everything works before you delete the backup data.

    • Can I have same collaber account in another system?
      • Yes. You just have to import your account again in that system.
    • I am unable to login, Collaber says invalid password. What to do?
      • 1. See that there is no instance of Collaber running. Please look at your system tray if you have any collaber icon over there, if so click on that icon. If the icon is in system tray you will not be able to view it in taskbar and we can't even login into same account from two different instances.
        2. You may be entering a wrong password.
        3. You can try to import the account (an empty new account) using Import button on the login dialog.
        4. Previous configurations of Collaber is conflicting with new version.In this case try to remove your ".collaber" folder located in your home directory.For windows XP users it will beC:\Documents And Settings\[username]\VistaC:\Users\[username]\Linux/home/[username].
        5. Please contact us with your CollaberID if you are still not able to login.
    • Could you please tell me what are the main differences against Groove 2007?
      • 1. Groove is P2P software. Collaber requires server. P2P in Collaber is not enabled as of now.
        2. There is no Central storage of data in Groove. But in Collaber all data is stored in Collaber Server.
        3. Groove have 2GB limit for workspace. Collaber does not have such limits.
        4. Groove requires Windows OS. Collaber works in Windows, Linux, Mac. Collaber Server works in all OS which support Java.

  • Features

    • What is a workspace?
      • Workspace is a virtual group which will contain team members. You can add new members to the group and you can delete members. Each member in your Workspace will have a security level (Manager, Participant, Guest). By default the person who created the group will be Manager. He can invite other members into one of the 3 roles.A workspace will be useful only when it contains one or more Tools. Tools can be created both by Manager and Participant. But only Manager can delete tools.
    • How many members can exist in a Space?
      • It is possible to invite unlimited number of members to a Space. Please note that all the data of the space will be saved in every member's system.
    • How many spaces can I create/join?
      • You can create unlimited number of spaces depending on necessity of your work.
    • How are the changes I make to my data sent to my colleagues?
      • Collaber synchronizes your space with members continuously as long as they are online. Once you save a change to a space, it will be synchronized with your colleagues instantly with all online members. If your colleague is offline, changes will be sent to his/her relay server. If you are also offline, synchronization will be pending until you go online and a connection can be made between peers or to the relay servers.
    • What is your definition of a member?
      • Member is another Collaber user who is invited to any workspace. Each such member should have Collaber account through any one of our 4 packages (Free,Basic/Premium/Enterprise). But presently Enterprise package is NOT AVAILABLE. A member can be invited from any network, Yahoo, Gmail, Hotmail, AOL. Etc,.

  • Pricing

    • How much does it cost?
      • Collaber is still in Beta state of development. It will be free of cost to use for users who create Collaber accounts in the beta process. For creating accounts using non-beta version of Collaber, we will ask for small payment for the service offered through hosting relay servers.
    • Basic is USD 30/year?
      • Yes USD 30 per year.(Per user)
    • Could I sign up for a basic account, invite 3,000 people to join and we could all join one of my workspaces?
      • Yes you can. But to invite them, they must be already Collaber users. Or atleast they must be willing to signup after they receive your invitation. So inturn they must have one of the 4 pakages as explained above. But we will be releasing webbased Collaber(Collaber on Web) which will support all customizations. You can even have your own URL. But all this will take some time. We are working on providing this options. It may take another month or more.
    • Regarding "Storage data space" and "Data transfer per month" ($2.4/GB and $0.4/GB), will this be invoiced per month?
      • This option is only for enterprise users. Yes, We will invoice it every month. But presently Enterprise package is NOT AVAILABLE.
    • What payment methods do you accept?
      • We currently accept Visa and Mastercard.
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